FAQ

 

What is your shipping policy?

We ship to the lower 48 states using USPS. If you are located in Alaska, Hawaii or outside the U.S. use the contact form and ask about getting a special quote.

When Will My Coffee Be Roasted?

We roast Monday, Wednesday and Friday. If you place your order the day before a roast day, we will roast it the following day. If you place the order on a roast day, we will try to roast that day but that is not guaranteed. 

Can I have my coffee ground?

Yes, when you add coffee to your cart a question pops up asking whole bean or ground, check ground and we will contact you asking the grind setting you need. 

How do I order wholesale?

Contact us using the contact form or email us directly at jimmy@third-wave.coffee and we will get in touch quickly. 

 

Any other questions?

Use the contact form on the location page or at the bottom of the home page if you have any further questions, or call us at 434-455-0093